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Customer Reviews

We think our team and firewood & wood pellet products are some of the best, but don’t just take our work for it! Read our customer reviews.

4.8
Based on 138 Reviews
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Kathy Huggins
October 20, 2023

Second year ordering pellets through NAF. Easy ordering, great communication, prompt delivery! Highly recommend!

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Dan Duval
October 20, 2023

They delivered 2 pallets of wood pellets when they said they would. They were easy to work with and the pricing was competitive.

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Bob Demers
October 20, 2023

Great relationship. Delivery was exactly as they said and respected property.

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Dean Scala
October 20, 2023

Great service, communication, products, delivery and price year after year. Highly recommend this company!

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J B
October 13, 2023

Outstanding! He delivered on time with zero issues.

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Jeremy Townsend
October 10, 2023

Excellent produce and excellent service!

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Patrick Kennedy
October 10, 2023

On time wood pellet delivery. Easy to order online as well!

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Marshall Quandt
October 5, 2023

Great service and prices. Pellets delivered on time. Will buy again. Very nice people.

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Suzannah Hicks
October 5, 2023

We’ve buying our pellets from North Atlantic Fuels since moving to our new house in 2020. They have consistently provided a premium product and their delivery is always on time and very efficient. Their delivery drivers are very friendly and provide great service. We just had this season’s delivery and the driver said “I remember you, I know right where you want me to put them”. Highly recommend!

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Jim Kennedy
September 29, 2023

This is my second year using North Atlantic Fuels. They are a pleasure to work with and have very competitive prices. The delivery driver are friendly and accommodating using a pallet jack to place the pellets well within my garage and out of the way.

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David Whelton
September 29, 2023

Easy to order, delivered right to the end of my long driveway.

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Leonard Sheffer
September 25, 2023

This company was easy to deal with and their driver, Hunter, was phenomenal. I'll definitely use the in the future.

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Tris Patoine
September 21, 2023

Ordering process was simple and easy, their crew was even able to unload the firewood into my garage for dry storage upon delivering it. It felt relieving to come home and just have the wood already stacked and stored for me! Will definitely order from this place again!

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Travis Spaulding
May 3, 2023

Best wood

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kagauthier30
November 8, 2022

North Atlantic Fuels was great with communication and getting my delivery setup after ordering. They reached out the morning of delivery and informed me it was on its way. The delivery ended up being a little earlier which I don’t mind as I’m always early to everything. The delivery guy was very pleasant and placed my pallet where I asked him to. I’ve never used the bio bricks before but have used similar products from Lowes and it worked great so I’m looking forward to these. I would definitely recommend North Atlantic Fuels to others.

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Eric McIntyre
November 29, 2021

Best supplier for wood pellets around, They carry excellent products and have the best staff around!

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Michael Evans
November 22, 2021

This company was a pleasure to deal with. They were quick and efficient with their customer service. As far as the cord of firewood that I received it was the cleanest and the driest that I have ever had delivered. The delivery was prompt and delivered as directed via email. No complaints here. I will be using NAF for all my cord firewood deliveries.

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Mary Eyss
November 8, 2021

The wood delivery arrived on time, good pieces and very clean. Thank you

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Alyssa
November 4, 2021

Super quick and affordable. Very easy to order and coordinate with!

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Swen Larsen
November 1, 2021

Great wood, neatly packed and delivered at a great price! Thanks!

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ROBIN HAYWOOD
October 27, 2021

Really friendly, super easy showed up when they said they would

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Robert Cepeck
October 24, 2021

Great people to work with, on time deliveries at good prices. Wood is clean with very little waste.

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Bob Lehmenkuler
October 19, 2021

Delivery was on time and handled perfectly. The pellet sacks were dry and undamaged. Thanks for the great service.

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Rustam Booz
September 30, 2021

Best follow through, delivery notification, and customer service I've experienced in 30 years. The wood is excellent as well. I'll be calling them again next year.

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